This is a fantastic opportunity to build a new team, responsible for providing outstanding product support and service to our high-power customers globally.

About the Role

In this role you will build and lead a team to provide coordinated technical support to our global customer base, integrating high-power fuel cell products into a range of applications including automotive and stationary.  This will include:

  • Technical integration support to customers, both remotely and on customer sites
  • Development of relevant tools and processes for product integration and service activities
  • Provision of warranty and post warranty support and servicing
  • Develop and maintain data transfer and analysis hardware and software
  • Knowledge transfer and training
  • Define and communicate key metrics for product integration and support

About You

You are a natural problem solver, who loves getting stuck into technical challenges and helping others to succeed.

You are looking for an opportunity to build a team from scratch to achieve the highest levels of technical product support to a global customer base.

You have proven experience in providing technical services to customers, specifically the integration, servicing and support of electromechanical products.  Ideally this will include developing these services from the ground up.

You hold a BEng (or equivalent) in a relevant engineering discipline.

You are happy to undertake occasional global travel.

What We Offer

This role is based on site in our Loughborough facility.

At Intelligent Energy we offer the opportunity to work in a great team, with our world leading technology and cutting-edge products.

We offer the following range of benefits:

  • Salary sacrifice pension scheme
  • Private healthcare
  • Life cover
  • 25 days holiday per year plus public holidays with flexibility to buy or sell holidays each year
  • Exclusive discounts at a wide range of high-street and online retailers
  • A relocation allowance where required
  • Reimbursement of professional memberships or subscriptions
  • Free on-site parking
  • Free tea and coffee

Click here to find out more about what we offer.

We are a Home Office approved Skilled Worker visa sponsor.

Apply now