IT Technician
Function: Finance, Legal & IT

Key details

  • Category: IT
  • Based at: Loughborough, UK
  • Line manager: IT Manager
  • Posted on: Wed 28 July, 2021
  • Closing date: 5pm on Fri 13 August, 2021

About the role

This is a fantastic opportunity to begin or further your career in IT, if you have the desire to learn and progress in a career in IT within a fast-paced environment.

With training and support you will be responsible for the provision of high quality IT support across a wide range of systems and services and for administering our IT Service Desk.  You will also assist with the administration of Microsoft 365, Azure Cloud and Avepoint Backup System.

User Acceptance Testing and deployment of end user devices (Windows O/S and iOS) will be an important part of the role, alongside network management and troubleshooting.

You will conduct user, device management and provisioning lifecycle. (Active Directory, Microsoft 365, Endpoint Manager, Smart Deploy & Desktop Central).

About you

The only essential criteria are education to GCSE level with grades A-C/9-4 (or equivalent), experience in customer service and a good working knowledge of Microsoft O/S and Office suites.

It will be advantageous but not essential for you to have an IT qualification, such as MTA, MCSE or MCSA.

You must have the ability to work with a flexible and solutions focused approach, in an agile and fast paced environment.  You must also be able to work under your own initiative and have excellent customer service skills.  As such, excellent communication skills are vital.

What we offer

At Intelligent Energy we offer the opportunity to work in a great team, with our world leading technology and cutting-edge products. 

This salary on offer for this position will be in the range of £20,000 to £23,000 per annum based on skills and experience.

We offer a range of benefits, including:

-      Salary sacrifice pension scheme with 4% employee and employer contribution

-      Private healthcare

-      Life cover

-      25 days holiday per year plus public holidays with flexibility to buy or sell holidays each year

-      Exclusive discounts at a wide range of high-street and online retailers

-      Employee Assistance Programme

-      Cycle to work scheme

-      Company paid seasonal flu vaccinations

-      Free on-site parking

-      Free tea and coffee

We offer opportunities for learning, development and ongoing professional development. Our Exceptional Contribution Award and Peer-to-Peer Recognition schemes recognise and reward outstanding contributions of individuals and teams. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, gender or gender expression, disability, religion or belief, sexual orientation, age and any other protected characteristic.

Apply now

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